In this super competitive world, staying at the top of the game has become undeniably important when it comes to running a successful small business online. Online shoppers have a ton of options to shop from. Building a brand that they can connect with, admire, and trust can lead to a massive increase in online sales. Here are 4 must-haves to make your creative e-commerce business more confident and profitable.
HIGH QUALITY PRODUCT PHOTOGRAPHY/VIDEOS
The quality of visuals says a lot about the quality of the products. When potential customers come across your website or social media or look at your products through any touchpoint, good quality visuals instantly help them believe that your brand can be trusted. Imagine this – a premium price tag on poorly presented, shabby looking product! That would be such a put off and would already set a negative impression + create doubts in the buyer’s mind. To charge the brand’s worth, invest in professional photography. Showcase your products confidently & let them sell themselves!
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A COHESIVE BRAND IDENTITY SYSTEM
A unique logo, color palette, typography, patterns, and packaging all tie together to create a confident + professional identity system that resonates with the ideal audience. Move over DIY design that fails to flatter. There is a uniqueness that makes up the essence of your brand. A brand identity design system brings out that essence which makes you stand out + attracts the tribe of people who will buy from you because they believe in & resonate with that unique essence. That’s why it is so essential to work with a brand designer who can strategically bring out that essence setting you up to confidently scale up doing what you love!
A USER-FOCUSED WEBSITE EXPERIENCE
With a well-structured website that makes your customer’s buying journey easy, you can be confident that sales will happen quickly & easily. Put your focus back to creating! User experience is one key factor that is the most ignored by creative entrepreneurs selling online. A bad user experience leads to customer frustration, dissatisfaction and abandoned carts. Make sure your website is fully thought through. The overall experience should be simple, clear and things should be easy to navigate through. This will drastically increase your conversions.
CLARITY OF YOUR WHY
Being super clear on why you are doing what you are doing, is huge in authentically showing up. This is the no-fluff way to bond with your audience & to sell confidently. With a sea of competition out there, the only reason your audience will buy from you is if they believe what you believe. You have to be super clear of your brand’s why. When this why reflects in your day to day actions + messaging, you will confidently attract your ideal buyers.